Originally Posted by CS
Wow. Talk about crazy. Only had that happen to me once -- in PHL.
What car did they give you?
I don't remember the type right now, other than it was a new minivan. They did ask me if that was okay in an apologetic kind of way, in spite of the fact that my reservation was for a lower car class. As I said, nice attitude towards frequent renters in the midst of the havoc.