Originally Posted by sbagdon
That's what I kept going back to, in your story... why would one side of the system calculate the amount to one value, and another side of the system calculate it to another value?
The irony would be if the RA was disciplined for not following protocol by the letter... or he might have said that, to make you feel they were bending the rules, to make you feel better.
Steve B.
I wouldnt be too worried about him - it was the int'l rates desk that actually spent the time trying to figure it out. They are the ones that are on the new ticket as the issuing body and not the res center.