Ok, forgive my little rant here - we are all entitled to blow off a little steam at NW. last week I booked 2 tickets (together) EWR-CDG-ORD for me and my wife. Total price was $1130. I had an electronic voucher for $1095 that I put into NWA.com giving me a final price of $35 - which I gladly paid. This morning I got a cc charge for $550(something) which is exactly half the ticket. Turns out that even though NWA.com said one price, the rules state that you can only use a voucher for 1 ticket. Had I known this originally when I booked it (like NWA.com saying a total price to charge of $550) I would have just paid cash. Now my $1095 voucher was fully used (from an MCO - no remaining value allowed) for a ticket costing $550. No good FTer would ever let an airline do that - they would find a ticket of full value.

Anyone ever have this problem with nwa.com?

BTW, to NWs credit, I spoke to a supervisor at the elite line who is currently looking into this for a resolution. He was very helpful and believed that I would not (in right mind) use an $1100 voucher for a $550 ticket. Now I am waiting for the call back with a solution. Anyone want to bet whether they side with me or not?

Thanks for letting me rant a little...

Gary