Originally Posted by muc2asia
I went to look for my reservation, but united.com had me double booked in some flights in Y and C class.
I followed up by going to amadeus.net and sure enough united.com was right.
So I immediately got on the phone with my travel agent and she confirmed that another travel agent had mistakenly booked me in Y class for some of my flights.
I got her to cancel out all the Y class bookings. I went back to amadeus to confirm what happen. All the Y class bookings are gone. Yeah...
Now the problem is that I go back to united.com and I see the double bookings as well as "downgrades" on flights that I should be in C class.
What is going on? Is amadeus right or united.com? My travel agent is telling me that she did everything that she could.
Should I call UA agent to double check...but won't she have the same view as me?
ual.bomb is terrible. Call res and they will see what is actually there...