Originally Posted by satish_ny

Another peeve I have is that if you cannot book a MFU trip on ba.com for any number of a variety of reasons, it takes three calls (or one booking on the web and two calls) for a MFU booking. You first have to call BAEC to find out if there is award availability for the flights you want. You then have to call reservations to book the ticket. (Or book it on ba.com). You then have to call back the BAEC to MFU. If the availibility has changed since you called originally, and you ticket is not refundable, you are scr***d. They will not MFU a booking before it is actually ticketed.