Join Date: Mar 2004
Location: NYC, ROC, HNL, PEN, BKK, KUL, SIN (check out http://my.flightmemory.com/kkua)
Programs: DL Diamond charter member; 2 million miler (45% from NWA, 2MM achieved 5/2018)
Posts: 682
Complain online. The AVOD on my flight (LAX-NRT) was constantly restarting every 30 mins. Write to them and they got me 6K miles. Complain louder and you might get more on int'l flights. As for domestic, it was a waste of money IMHO.