Originally Posted by number_6
What compensation does a Diamond get for this kind of a switch? I would expect it to be substantial????
None at all that I'm aware of. As far as CX is concerned, business class is business class. The fact that we had upgraded from 54H/K which actually have enough room for me to stretch out (unlike RBC) made it doubly annoying, and by the time I discovered the switch someone else had grabbed those seats, so I could only have "unupgraded" to non-legroom seats. Then when we got going even the tape loop was non-functional on one machine so that was 6(?) channels down. And the power at my seat didn't work, so I had to move away from my g/f in order to use my laptop.
To be fair, the crew were most apologetic (even more so to the guy in 11A who had booked in F, and who I assume did get some substantial compensation) and did everything they could, but at the end of the day I feel cheated of 50,000 AsiaMiles.