Originally Posted by nottooshabby
To anyone who has used Amex Platinum's PTS to book a room in the FHR program, how often are you offered/given the upgrade to a room in the next higher category? I'm beginning to think that this "perk" is just a mirage, unless I've been going to these hotels when they are nearly fully occupied. Thanks!
I probably get the upgrade at least 75% of the time. I use FHR rates at least 5-10 times/year, and have been using them for years, so I have a decent number of data points.