I agree with you. I made several withdrawls in Citi-owned ATMs (those located inside a Citi branch) in Japan in the past. These showed up in my statement as "non-Citi ATMs". I emailed Citi and they assured me it didn't matter. Since my account comes with 5-6 free withdrawls in non-Citi ATMs, I didn't bother to investigate further.
With the changes starting on Dec 2, I wonder if this actually matters.
Originally Posted by Viajero Perpetuo
What I question about this claim is that IME, in deep South America, Citi has NEVER distinguished between Citi and non-Citi ATMs. In my most recent experiences of the past two years in Argentina and Chile, even when I use Citi ATMs, they always show up as Non-Citi ATM transactions on my statement. As a foreigner, I also know for a fact that Chile and Argentina Citibanks are for almost all consumer purposes separate, not the same or a part of Citibank North America operations in any form. For them to make this distinction in a month's time is unbelievable (to me).
I speculate that there is truth maybe mixed in with misinfo here and that the change might be related to POS transactions (MC/debit card) and not ATM cash transactions.
Of course, who really knows?