Disappointing to hear that. [Maybe they're busy because of the latest Foreign Ministry kick of calling up naturalized Americans of Indian origin and asking "where's your Indian passport?" -- despite the fact that India doesn't allow for dual citizenship and a good number of such persons haven't had a valid Indian passport for decades in some cases.]

If the FedEx envelope you sent had a billing number or a package slip number you recorded, perhaps that's something you can use to locate if anything was sent using that -- even if not to you. [I wouldn't be surprised if they have just lost your passports or are going to claim that the return shipment wasn't set up to be done properly or went out and is lost in the mail or something. Also, depending on where you moved to, they could claim that you need to use a different passport office.] Personally, I'd give it until Thursday and in the meantime look to see what -- if anything -- has been done with the fedex airbill you supplied.

I don't know anyone from the IFS assigned to DC consular services currently, but I'll try to see Tuesday or Wednesday if someone we know wouldn't mind asking around for meaningful contact info in this area.