FlyerTalk Forums - View Single Post - How to report missing items in checked baggage?
Old Oct 27, 2006 | 6:29 am
  #8  
IluvSQ
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Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,690
My wife had her suitcase cut open, and a camera and electronic dictionary removed,
on an AC flight from HKG-YYZ.

AC refused any compensation, insurance was bogged down - they wanted purchase
receipts and these items were a couple of years old, receipts long gone.

So we ended up with zilch.

I ended up chastising her for packing valuables in checked luggage, and that was
pretty much it.
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