FlyerTalk Forums - View Single Post - Refund processing times??
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Old Oct 25, 2006 | 10:22 am
  #7  
Billiken
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Join Date: May 2002
Location: Moreland Hills (CLE)
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Posts: 5,527
In 2006 my credit card refunds have taken about 7 to 10 business days.

When I've used a voucher and then cancelled the itin, I'm always told that the new voucher will be issued in 7 to 10 days. Never happens. In all four cases, I've had to call tech support (a few weeks later) and the CSR has had to research the cancelled confimation number before issuing a new voucher.

BTW, when getting a voucher issued over the phone ALWAYS ask for the PIN and expiration date. The CSRs say that you'll receive a mail confirm but that's never happened (for me).
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