[/QUOTE]If DL is going to close the door 5-10 minutes before scheduled departure time when it should be able to see that pax are within a couple of minutes of making a connection, it implies to me they care more about on-time statistics than they do their passengers. The fact that two GAs lied by telling us that the "tower" ordered the door closed (when they were the ones who turned over that control to flight ops prematurely) just reinforces that belief.[/QUOTE]

If you was done wrong by Delta, I think I'd complain to the DOT at http://airconsumer.ost.dot.gov/problems.htm

Maybe that will get their attention.