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Old Oct 24, 2006 | 2:03 pm
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dionnec123
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Pool closed. What would you do?

When I am staying at a place for more than one night, I always stay at a place with a pool so that I can swim some laps for some exercise. Anyway, I checked into the Stamford Marriott a few minutes ago only to only to find that the pool is closed all of this week. I am not happy as had I known this, I would have not stayed here and would have stayed somewhere else. I have clients meeting me here so I can't change my hotel at this point in time.

I am not looking for any sort of compensation but I think that this property should have contacted all the guests that were staying here to let them know that the pool would be closed. I realize that it may take a few hours to make the calls but I feel strongly that it should have been done. The front desk was not at all aplogetic or sympathetic but instead said that they worked out an arrangement to use the pool at the local Holiday Inn which is not really within walking distance.

What would you do?
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