United:
Best - great alliance. Economy Plus seating for Premiers and above. Transferrable upgrades.
Worst - no double upgrades policy. Nothing like watching the F cabin filled with employees, is there? Probably the worst policy UA has going for it right now. Painful requirements to get mileage credit for flights changed/canceled by UA. All it takes is a phone call on other airlines, sometimes not even that. Too many seats under "airport control". A few I can understand, over half the plane is not acceptable. Thank God the Sh*ttle has died the death it so richly deserved. No free booze in the RCC, despite insanely high membership costs.
My UA ridership has fallen off sharply, mostly because it was easier to get treated well by DL out of DEN. I still would consider flying UA, but the no double upgrades/frequent reports of "Employee Class" incidents makes UA not my first or second choice.
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"Those who would sacrifice liberty for safety deserve neither." - Ben Franklin