Some months back, I got a late fee & penalty interest rate after paying a Blue bill a day or two after the due date (but before the close of the billing cycle). I had thought that I had until the end of the cycle (like Plat). At the time, the CSR explained the difference & put the promotional rate back on the account (but wouldn't remove the late fee).

Since then I've been scheduling payments in advance, just to make sure. So this month, I couldn't remember whether I scheduled my SPG payment or not. It's a large bill this month, and I didn't want to double pay by accident, so I called to ask whether it was scheduled. First of all, they have no way to know. More interestingly, the CSR told me not to worry - if it doesn't go on the due date I still have until the end of the cycle without penalty. I pointed out it's a credit card, not a charge card. She re-itereated that I had until the end of the cycle. I related the conversation some months back regarding my blue card, she said they were wrong. I said in that case, can you undo the late fee? She did.

So, does anyone here know whether the policy regarding payment on charge cards has changed? Is it different for SPG? Was the CSR mis-informed and I just lucky?

Also, does anyone know how to find out if you have a payment scheduled?