Originally Posted by YYCOllie
1. AC sets its own guidelines.. AFAIK, only the EU has compensation standards.
Does this apply to any AC flight leaving the EU, or those sold to EU residents? My EU departing flight was right on time in YYZ. I flew to ORD, it was late, so I ended up arriving in SLC 16 hours late. I'm going to contact Customer 'Solutions' when I return, but don't know what to expect/ask for. From what I remember the EU rules are quite generous, but I'm not sure how they apply in this kind of scenario.
Originally Posted by YYCOllie
2. FWIW, I was a FRA-YYZ in J, when there was puke in my seat belt, and I got a $300 MCO...
Ewww! You still had to sit there for 8 hours?!?
Dr. PITUK