Originally Posted by BigPoppaCO
I just called CO and was told that 16DEF are now taken. I asked how that was possible considering that the seats were not supposed to be released until the 24 hour mark (i called 3 mins early). She said that they should have released the seat to me when I called this morning. I told her thats not what the CSA said when I called about 5 hours ago. Very frustrating.
Glad it worked out for you... FWIW, I'm guessing the seats could have been taken by Elites doing OLCI with your segment as their connecting flight, thereby allowinig them access to the seats more than 24 hours in advance. Not sure if that was the case here.