I was there about three years ago, so my stay is not exactly recent. No experience with the lounge, but I thought the service was excellent, the room pleasant, no problems at all. The only (minor) drawback is that it's located at one end of the CBD, so it may be a bit far from some points of interest. (The Sheraton had the perfect location, right above the main railway station, but it's no longer a Sheraton unfortunately).