Originally Posted by VA1379
How will that work if they detect signs of smoking after the initial "complaint"? If a smoker is only going to smoke once in a room, they would be better off not doing it. Otherwise, most people will want to smoke multiple times in their room, and it will be hard to argue that the smoke came from someone else after the first complaint and room change.
You're assuming the complaint will result in a room change. A smoker certainly isn't going to demand it. He might very well make the complaint just to cover his butt, with the hope that when he leaves, said complaint will eliminate any potential of a cleaning fee.
The ban certainly hasn't stopped smokers from smoking in their rooms. In the 3 days I've been at the Courtyard in Brookfield, WI, I've smelled smoke in the hallways twice. And it's not like the smokers don't know the ban is in effect; there's a prominent notice at the front desk, and a letter from the GM in every room explaining the policy.