Originally Posted by bdschobel
I...And some things that had been standard for everybody are going away without any announcement. For instance, 800-number calls used to be free at all Marriott-family hotels. Not any more! I made one "free" call at the NY Marriott Marquis and found a charge for $2 on my bill! It was not waived.
Phone charges at a full-service property are not a Platinum benefit issue.
I stayed at the East Side in July and was not charged for 800 numbers so this must be a new and/or property-specific policy.
I agree it sucks, though.