Originally Posted by Bart
Whenever any of you encounter a line monitor or other TSO who doesn't bellow out instructions, please submit a comment card. I've been getting myself into hot water lately because I always yank the "barker" back in and instruct the WTMD monitor to politely, quietly assist passengers one at a time ("ma'am, please make sure you keep your boarding pass with you" "sir, please wait until your property is pulled into the x-ray machine" etc.) Seems that the managers in my new terminal are firm believers in having TSOs yell instructions to passengers, and I appear to be the one who's rocking that boat.
Customer feedback would certainly help TSA get the idea that passengers don't want to be yelled at.
Kudos to you and other TSA screeners who want to avoid confrontation, not encourage it. I don't like getting yelled at by anybody.