I have been searching Premier pass information on the internet which led me to this forum. I am not sure if it is a scam or I had been lucky getting air miles transfer to my thankyou network.

Here is my situation.

I applied PP elite credit card last year for $75 fee and got 15000 bonus miles which was transferred to my Thankyou member account within 3 months after my first purchase, I then started buying airline tickets for me and my family and continued getting those flying mile transferred to thankyou member acc on 1mile flown:1 thankyou point ratio. I then redeemed those miles for 3 tickets and was happy. So far so good.
Since last couple of month some of my old airline tickets mile didn't get transferred to my thankyou member acc. I bought the tickets the same way as I did before and sent them the Itinerates and boarding stubs. After contacting them they told me they have received the paper work but they won't transfer the miles to my thankyou network for redemption, I have earned the miles and its in the pipeline and it shows on the monthly statement but in order to get those points I have to make the same amount of purchase on my credit card, which means if I fly 30,000 miles I will get those miles only if I spend $30,000. This got me very frustrated because I am not spending 30,000 any time soon.


I have no idea what to do; I didn't churn the card and paid another $75 fee a month ago. My 30,000 miles are stuck in the pipeline and I have been told I will receive it only if I make $30,000 purchases. What should I do? Please help. Is this happened to any one else?