Originally Posted by MiamiBeach
I knew the agent was going to be less than helpful (she said "sorry, but those are to travel around the world only").
We've all had those agents - the solution is exactly as you executed, hang up and get to an agent with a clue.
I haven't been dealing with the dolts but I guess it is possible that I have gotten a dozen bad agents in a row (but not that likely). I will try again and again of course, until I prevail.