Originally Posted by Skillet
I mailed in my request (3 LAX-HKG roundtrips) because to credit for the Aug typhoon chaos post was recommended. Didn't have any difficulty in getting approval, it's just a pain.
I absolutely agree - it's a real nuisance getting it done. At least CX are more efficient about this than SQ (I'm not sure whether I'm allowed to make a comparison to SQ on this board) - getting corrections made with SQ takes months.