Originally Posted by Solarmoon
In many ways, the OP was actually lucky to find someone at a smaller station actually willing to deal with ticketing at all. I have *repeatedly* found that many of the smaller stations are refusing to deal with ticketing whenever they claim to be busy with checkins or other issues.
UA seems to not want to ticket AT ALL these days. Just check out the ticketing counter in the LAX RCC in the afternoon...it's empty. The concierge's response: "Please handle the ticketing at your next destination."
