FlyerTalk Forums - View Single Post - AA wants $3 to send my itin by e-mail? False alarm!
Old Oct 13, 2006 | 5:53 pm
  #2  
muddy
 
Join Date: Oct 2006
Posts: 1,481
Originally Posted by SFO_FT
Just off the phone with reservations to make an easy change on a ticket (no fee for making the change). Asked the agent to e-mail the new itin to me. Was told it would cost $3 to receive the new itin. I said ... "uh, no, I don't need a snail mail itin -- just an electronic one." "Sorry .. we now charge $3 to send any itins after the first." OMG!! I stopped flying AA a few years back because of this nickle and diming -- looks like it's still around.
LOL ... you have to wonder what kind of bean counter figures its worth $3 to PO a paying customer ...
this must be really new tho ... I havent been charged it yet
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