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Old Nov 29, 2001 | 6:23 am
  #29  
IntFF
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20 Years on Site
 
Join Date: Jun 2001
Location: CA & Europe
Programs: AA Life-Plat-Pro, HH Gold, IHG Plat, UA
Posts: 754
KLM gets an F (failed) for providing info on web. Lots missing + refs to h/c brochures!!
In all the FT posting and web references I didnt see the real important info. Can somebody answer the following questions:
1. On their web KLM refer to 2 kinds of points: Award points & Service points. What is the difference.
2. Segments are understood concept, but how do you earn the Service Points. Are they equivalent to miles or depend on class like AAdvantage points? What is the formula?
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