FlyerTalk Forums - View Single Post - Rude employee at DCA this time (not IAD!)
Old Oct 13, 2006, 11:45 am
  #11  
Uniter
 
Join Date: Sep 2004
Location: IAD
Programs: United 0, HH Gold
Posts: 2,827
Originally Posted by TMAYER
Maybe they should make all DCA employees work at IAD 1 day a month. I think it would make them a little happier on the other 29 days
I agree. If you were a UA employee working at DCA, wouldn't you do everything you possibly could to make sure you stay there instead of going to IAD - or worse - BWI?

To be honest, though, the idea of closing the waiting list has come up a number of times on FT. Basically, some agents don't like the idea of a 1K coming in at the last moment and bumping someone who'd been waiting there for hours.

I can't remember the exact codes, but as I recall, someone who had been bumped from another flight would still get priority over a 1K. So really, the only reason for an agent to do this is a) they don't understand how the system works (which is entirely possible) or b) they enjoy the power-trip of "overriding" the system.

In either case, they should be forced into mouse-catching duty at the IAD RCCs.
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