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Old Nov 28, 2001 | 11:46 am
  #11  
Plato90s
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Join Date: Feb 2000
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Does anyone else find KLM's qualifications standards confusing?

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Your Service Level depends on the amount of points you earn or the number of times you fly on qualifying flights. You can find out your 'Service Level' from the Points Statement that is sent to you, from the website (PIN needed) or by calling the FD Phone.

Your Service Level is reviewed every week to see whether you qualify for a higher level. After 12 months of membership we review you Service Level to see whether your current membership should be renewed or possibly downgraded to a lower level.</font>
It doesn't seem like there are set mileage/segment levels for specific status, the way US airlines do it. It also seems like you can be downgraded at KLM's pleasure.

Seems a bit strange.
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