I wasn't going to blow our horn again...but what the heck.
If your friend gets a good digital camera (or even not so good -- I had a 4.0MP Casio Exilim that wasn't fantastic) -- scanR will yield excellent results. I used that Exilim + scanR to "scan" and then fax my loan documents to the bank and they looked no different than had I faxed the hard copy through a fax machine.
In addition, for documents, some of the cool cameraphones now on the market are fantastic as well. In GSM-land, two that come to mind are the Sony Ericsson K790a and the Nokia N73 (for which we just released a Symbian app to make it even easier!).
Our actual website is
http://www.scanR.com/
scan.com is an entirely different entity (I think it's a domain owned by someone waiting for a good idea)
Steve