FlyerTalk Forums - View Single Post - LCCs versus Lufthansa

Oct 12, 2006 | 3:08 am

#8

htb

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Quote:

Originally Posted by tcswede

And that just happenend to be around Aug 10 - when this was the situation for any airline at LHR or in the UK for that matter due to the scare with potential bombs on several flights across the pond.

Nice example

It would not hurt to put forward all details (Posts 87) and not purely the juicy ones omitting the real reasons.

Cheers

Thomas

Not sure what you get so excited about. Yes, it was a couple of days after August 10th. Fact is LH did NOTHING to help the people whose flights were canceled. Their agents REFUSED to deal with Lufthansa customers and sent them "home" -- in a foreign city. I don't see how that is excused in any way by the potential bomb threat. That was poor customer service. No attempt was made to help.

HTB.

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