I would settle for them no deleting my emails to the Elite desk without them being read.
Early this year I contacted the Elite desk inquiring if it would be possible to extend my status (then Plat) or grant me temporary Elite status for 3 months, until I can re-qualify for 2006. Apparently the fact that I’d been spending close to $50K/year and being Plat/Gold the last 6 years (except for 2005) doesn’t even earn me a proper response. Instead, I received a “Deleted without being read” notification within a few days.
Showing a modicum of respect to the loyal customer would be nice. Yes, I am bitter, and I have a good reason to be so. I realize that this is probably not a typical experience but that’s a rather cold comfort for me.