Originally Posted by 1AAFlyer
When you get back, please explain why Starwood doesn't email a monthly newsletter with a list of promotions and new openings? FS does, RC does and the spg site leaves a lot to be desired from an ease of finding promotions perspective. One has to actually check each brand site to find most of the promotions available.
Going to have to plead ignorance on this one. I know SPG sends promotional offers out to members via e-statements on a monthly basis that include offers at all brands. Could it be that FS and RC do not have multiple brands to support? Maybe. It could also be that Starwood wants you to get this information from the branded web sites instead of via email, but that is only a guess.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]