Originally Posted by GrizShel
Unfortunately, it seems there is no consistency in what Northwest agents are telling folks about the rules for changes and upgrades on this fare (at least the claim is they have been told things contradictory to what Beaubo got documented on his record).
This is precisely the reason why it's nonsense to have a "master thread" listing rules. Unlike AZ, NW does not have a uniform policy to deal with these tickets, and your own personal outcome will have to do more with the agent you talk to, and your own persistence, than anything posted here.
Originally Posted by GrizShel
For example, I personally can't point anything in the BREE rules that were printed that is going to help me much in winning an argument about inbound flight changes (not that it supports that there can't be changes either, but NW is in the position of power), and it's hard to be persuasive just pointing to the usual interpretation of NW "B" fare rules if I don't have them in writing to quote to NW. Airlines should have to give customers ALL the rules on a ticket before purchase, apparently, somehow this hasn't ever happened though.
You'll have to check the
CoC for info about flight changes, and World Perks literature for upgrades.