FlyerTalk Forums - View Single Post - What happens when hotels under charge you?
Thread: What happens when hotels under charge you?
View Single Post
Old Oct 9, 2006 | 8:24 am
  #4  
karthik
 
Join Date: Jul 2005
Location: BOS
Programs: CO Silver; DL FO; SPG Gold; HH Gold
Posts: 880
Originally Posted by gleff
So I opened a hotel with SPG's then-Hotel Customer Service and I was credited back the overcharge plus some SPG points for my troubles (on top of the SPG points they gave me for a light fixture coming crashing down in the bathroom and a few other abnormalities during the stay).
It's a real devaluation that SPG Corporate Customer Care doesn't let you open a hotel for any problems. I think they should let me open a hotel too if I have any issues with a stay.
karthik is offline  
Reply