Originally Posted by NoY
Excellent report, thank you for posting. This brings back memories of my last F trip on this route with GF (although via MCT). FA/Chef service varied considerably between each sector, just as you'd described. Same for the last J trip on those sectors too (infact I received "service recovery" bonus miles after I complained!) Something GF should work on. Like you I wouldn't pay "normal" fares to GF but there are always, IME, deals to be had from GF when originating in BKK, as I have done several times. Still looking fwd to my trip next year in F on the same fare type as you though, orginating in DUB, but via MCT. No short transit times for me though, thankfully! Enjoy the return and do please reoprt back again!
I too have a letter of complaint lodged with them.I received a letter from GF head office Bahrain acknowledging my complaint but have received nothing further in about two months.They said these investigations take time...and believe me there were a few things to investigate but I would have expected some form of reply by now.How long did you wait?
Many thanks.