I'd like to contribute to the Wiki and since it seems that we're not using the discuss feature of the Wiki, it would make sense to start a master thread to keep discussions organized in one place. Normally I would simply add items to the Wiki and be done with it, but I think that we need to do some reorganizing to make it more usable and I want to make sure that I have some sort of consensus before moving forward.

edit: sample info structure to save space

Here are some of the problems that I see:

1. The articles in the American Airlines category have a huge overlap with what is in AAdvantage subcategory. I think that the hierarchy is arbitrary and makes things harder to find and understand, not easier. My experience with FlyerTalk is that the AAdvantage and AA are intertwined on so many different levels that having them apart doesn't make any practical sense. My drastic proposed solution is to put everything from the AAdvantage subcategory into the main American Airlines category. I know this might be controversial, but I feel strongly that usability trumps "correct" hierarchy.

2. We have a namespacing problem in the way that the titles that we give our articles might collide with other articles from other programs. It looks like the approach that we've taken so far is to append (American Airlines) in some instances. I propose that we simply append (AA) to the end of each article title. It'll take up less visual real estate and will be more consistent.

3. The headers are huge! I want to propose to the flyertalk tech team that for the wiki that we use the same CSS styles that are in use at http://www.wikipedia.org/

4. I think that the focus of the articles should be to fill in the grey areas or provide added explanations to what is being said on AA.com. Some of our articles are duplicating information where we really should be sending people to AA.com. Some of the text in Program Basics and Contact Information are examples of areas where I would prefer to send people off to the source rather than take on ourselves.

5. I would like to write up more of an intro to AA - a bit of a narrative to step people through the process with links to the articles instead of just showing a bulleted list. It would make the front page look a bit more like: http://en.wikipedia.org/wiki/American_Airlines

I think that our Wiki is great (especially with the cross-referencing of source threads) and I really respect the contributors.

Hopefully these ideas won't draw too many vetos....