FlyerTalk Forums - View Single Post - Current Honolulu: Concerns Regarding "BeachWalk" Construction While at the Halekulani
Old Oct 6, 2006 | 10:36 pm
  #10  
Pat89339
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
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Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
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rw55 the staff at the Halekulani wants you to be happy with your room. Do not hesitate to request a change if you find that your room is too noisy or unsatisfactory in any way. They aim to please and have no problem showing you as many rooms as are available.

This year the hotel did offer some minimally discounted rates during certain time periods. It is the first time the rates fluctuated during the year and frankly it confused the heck out of me. Whatever rate you were quoted for the room is the rate for that category room. You won't be paying any more or less than the same room next door, unless that person has a corporate discount.

A few recommendations I make to first time visitors at the Halekulani:

Take advantage of the Manager's reception on Wednesday evenings. A wide variety of pupus are served, free cocktails, and a chance to meet and talk with everyone in management, including the GM. They enjoy meeting with the guests and listening to their comments. It is great to have the opportunity. You will receive an invitation at turndown service the night before.

Join the Behind the House Tour which is every Friday at 10:00 a.m. for hotel guests only. The tour is given by Melba DeMello the PBX manager. She has been with the hotel since it reopened in its current form and is well loved by all. The tour will take you "behind the house" to see the places where the public is rarely allowed. From the bakery to the laundry to the employee cafeteria to the floral shop and many stops in between. You will see how this hotel is run and it gives you a greater idea of what it takes to keep things running so smoothly. It is a lot of walking and takes over an hour. You also get treats from some departments along the way. The tour ends at House Without a Key where you are treated to dessert, ice tea, and pleasant conversation.

If you are an early riser and would like your room made up first, the maids start at 8:00. Call housekeeping before then and ask that your room be taken care of first and it will be.

The hotel does have its own unadvertised special frequent guest program. If you stay there frequently you will automatically be enrolled in it and receive extra perks during your stay.

I hope you enjoy your stay.
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