Hi all. I got a question about the Radisson SAS roomupgrades for EBG and EBS members. I travel once a week from ARN to OSL and sometimes ARN to CPH. I always stay at the Scandinavia (OSL) and Royal (CPH). This year I got some 15-20 nigths and every time when we make the reservation I ask for the EBG-upgrade at both reservation and check in. I never got a positive response... always the "I'm sorry, we don't have anything availble..."
My question is. Do the upgrades really exist or is it just on the "perks" info page for EBG and EBS? Is there a magic trick or what?

Thanx.