Well it does look stunning. We still get rumbles and a few moans from customers about it though. I don't think it's really fair to state that LHR will never be like this. T5 is coming along really well and once BA move the old T2 is supposed to be coming down to make way for a similar building in the central area. I do of course understand that no matter how lovely the terminals at LHR we will still only have 3 x ray machines open

Still at least there will be something nice to look at while you wait!!