Originally Posted by MoreMilesPlease
They did this to me out of Svannah once. I wrote a very nice letter back saying that I returned the car directly to an employee at their site. I denied damaging the car or there being any damage when I returned the car. I also pointed out that their employee had failed to note any damage to the car upon return.
I never heard another word from them about it.
This is a good start! dont take the blame for something you are not
responsible for. Also some of the charges are not covered by the
credit card rental insurance. (loss of use - limited, taxes and/or
administrative fees)