I have never talked to any airline and had the problems I've had with Groupo Taca. I even had someone at LP say they have been told this before.

I have called them no less than 10 times regarding a matter with my Distancia account. After I either ask for someone who speaks English, or mentioned what the problem was, they ask me to hold a moment. After holding so long that I finally get disconnected, I have tried again. Not only these problems, but a couple of times they referred me to another office who on contact said they had noting to do with that matter. That office then promised to get me the proper number and never came back on the line after 10 minutes!

I have removed all refrences to Groupo Taca from my contact list.

[This message has been edited by Bobarb (edited 05-19-2001).]

[This message has been edited by Bobarb (edited 05-21-2001).]