Good news ati - Too bad you missed the transfers to Marriott and are now on the 250 K limit per year. Hope they continue to stay in business for 4 more years.
I have found LP to be a bit more prompt (or should I say less slow), but still a pain to deal with vs. calling a regualar FF airline and getting "instant" bookings.
Just wish they would do a few things like respond to email effectively, send out statements (I don't think I have seen one in 6 months), etc.