I am also happy to read all the positive posts, but I still have an ueasy feeling. I have not yet even received my bonusmiles, working on the assumption that not bothering them may actually speed up the process (as some other people also suggested). This does mean however, that I have now lost out on some of the benefits (like Mariott transfers). I can live with that.

But what I find more worrying now is the new limit. I had planned to use the miles to go to South America on familiy visits - I live in Europe. This is 70k miles per person (in economy!), and I have two kids which means 280k. So unless I am in a position to put more fligts/stays/car rentals on my Latinpass account, I am not even able to do this. I think that a family request for four seats is not unreasonable and is something I could reasonably expect to do without any additional qualifying effort. As a consequence I am beginning to think that Latinpass in putting in this restriction is acting unreasonably.

I will wait and see whether they will allow such an arrangement (as some other posters have also suggested). I am even prepared to request this sort of change (once I have received my miles). I sincerely hope that this will work - I don't want to speculate on anything beyond this.