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Thread: working with LP
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Old Feb 11, 2001 | 10:37 am
  #8  
SAPMAN
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Join Date: Oct 1999
Location: OH & NV
Programs: AA Lifetime Plat, WN CP, Latin Pass Bonus
Posts: 3,711
I am happy to see some good dialogue and comments on the LP situation.
I agree that LP should allow a larger number (300K) of miles redeemed IF there is a family vacation to same destination and dates - especially in 2001. This will reduce the sting of someone already planning a trip and - if they were to adopt a policy of allowing miles unused below the 250K to be carried forward (my suggestion), people could build up some "excess miles" for future years. This may also be an incentive to reduce the number of miles "transfered out" in a year.

Still would appreciate any comments to my suggestions in the above post as to "What should LP do to improve program and satisfy customers."
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