Thomas Gregory,

Canadian's posts may very well have a negative tone to them, but I suggest that you attempt to book an award ticket with LatinPass and then note how cheery you feel after the entire experience.

Surely you've heard the phrase "It's like pulling teeth"? I would suggest that a more accurate description of dealing with LatinPass would be using a waiter's corkscrew to slowly crush those teeth, one by one, without painkillers, pretending the entire time that it's a pleasant experience because it costs less than going to the dentist.

I've booked awards with numerous other programs and none of them have even begun to approach LatinPass's inefficiency, inconsistency, and singular incompetence.