Rentals in Trinidad and Tobago?
Are you sure that the franchise in these places gives Latin Pass points for the rentals? It is my understanding that locations outside of US and possibly Canada have the option of giving/not giving Latin Pass credits. The rules of the Latin Pass promotion state specifically that it must be a rental eligible for LP credits. Latin Pass has no control over the individual franchise decision on what optional bonus programs that they will participate with. As per previous posts, I encourage people to call the partner directly and try to find out what the problem is. I do not think that it is reasonable to expect Latin Pass to do all the leg work with the partners.
It is entirely possible that you can get it straightned out with a call to the partner, instead of expecting Latin Pass to do it for you.