I am waiting on 2 KL flights to post, out of 4 only 2 posted.

I am also waiting on 2 rentals to post. My wife is waiting on 1 car rental to post.

THIS WOULD FINISH ME FOR 1M MILES, AND MY WIFE FOR 500K.

Only one problem, LATIN PASS LOSSED THE RENTAL AGREEMENTS WE SENT 4 MONTHS AGO BY COURIER!

I can't beleive the poor attitude of the staff there, they challenge me on there loss of the rental receipts. Yet the receipts were sent with a number of other receipts by courier, all other receipts were credited, and I enclosed a letter to Jessie stating the contents, so she could have contacted me before if the receipts were not in the package!

Everytime I call I'm told I have to speak with Eileen, who is always either out of the office, or in a meeting.

This really sucks!

Has anything like this happened to others, lets see if we can work together to demand that our accounts be properly credited!