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Thread: Online checkin not available - who to call?
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Old Sep 29, 2006 | 6:02 am
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Swiss Tony
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Originally Posted by schofs
I'd either try for web support.... or just keep retrying. Assume EC couldn't tell you anything?
Thanks - I finally got through to web support and it's an MFU booking. Apparently the ticket hadn't been upgraded properly (even though the miles were deducted in March) so there's a WT+ vs Club conflict in the system, but just for part of the party - I assume the infant.

Apparently ticketing are working on it now and I should be OK to check in in the next 30 mins or so...

That call took 30 minutes on their 0870 number - not a great start...
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